Delivery & Refund Policy

This shipping and delivery policy administers the shipment and delivery of any items you purchase through KKSSinfinity website (KKSS). This Shipping and Delivery Policy is subject to the Terms of Use for the KKSS on which you made your purchase.

Items are shipped for ground delivery or by 3PL and estimated arrival in 3-7 business days. We currently do not offer overnight or expedited shipping online.

Applicable shipping charges for your order will be provided prior to you completing your purchase. KKSS does not ship products out from Malaysia. However, Overseas delivery can be arranged offline upon request and all charges shall be borne by buyer. 

Kindly find the below for Out of Malaysia delivery prohibited items.

In no event will KKSS or its third-party shipment providers be responsible for delays in delivery due to natural disasters, inclement weather, governmental acts, or any other situations beyond their reasonable control.

KKSS will only accept shipments to a valid street address and sorry that we do not deliver to P.O.Boxes.

This Shipping and Delivery Policy is subject to change without notice. The version of this Shipping and Delivery Policy in effect at the time of your purchase will govern your purchase. KKSS recommends you print or otherwise retain a copy of this Shipping and Delivery Policy at the time of your purchase

Our Exchange Policy


If something is faulty or incorrectly described or different from the sample shown (apologize from us for our mistake) we will happily meet our legal and good nature obligations which a replacement product will be provided with the fulfillment of the below terms and conditions:-

  • Return within 7 days
  • Return with proof of purchase
  • Item must be unworn, unwashed, unused with all original tags/labels attached

Please include a copy of the invoice or the order number and address in the return package, so we may properly apply the exchange.

Kindly do contact us for any inquiry on the return and exchange.